Showing posts with label Air India. Show all posts
Showing posts with label Air India. Show all posts

Wednesday, 24 February 2016

The Descent of Air India - Bhargava's book is out

Air India, which once ruled the skies, is today surviving on periodic infusion of tax payers’ money. 

What led to this tragic change in its fortunes? Are our other public sector companies susceptible to a similar fate in the near future?

Jitender Bhargava, a former executive director of Air India, and a member of our fraternity has authored a book, The Descent of Air India, which elucidates the failure to rejig Air India in tune with the times, compounded with an overt reliance on the airline's past glory, impractical expansion plans and the misuse of the company's resources, rapidly leading to financial meltdown.
Bhargava in a candid account of how a series of dramatic events ran aground the airline offers a behind-the-scenes expose of submissive and indifferent chairmen, self-serving employees and union members, a step-fatherly government, who colluded in the near destruction of one of India's finest public-sector undertakings (PSUs).
The book has lessons for those serving in the government sector, particularly PSUs, that in today's competitive world they can't give in to sloth, be loath to change and demand progressively higher emoluments while remaining unproductive thereby endangering the future of their company. The book heralds a 'wake up time' for government run concerns as India envisions to be a global economic power.
How to get the book?
1. Through Amazon.in @ Rs 495 plus courier charges.
2. By writing to Mr Bhargava at jitenderbhargava@gmail.com @ Rs 400 plus courier charges.

Mr Bhargava has agreed to part his commission for PRCI members and PRapport readers!

About the author:

Jitender Bhargava is a respected voice in the aviation sector. Having served over two decades with Air India, of which thirteen years were as executive director, he has a deep understanding of the problems of the airline and the aviation industry and regularly comments on civil aviation in leading national dailies and television. Bhargava is also Chairman, Aviation & Airports Committee of the Indian Merchants' Chamber, Mumbai.

Sunday, 7 February 2016

AIRLIFT – an untold Air India story



Read about the great PR exercise 

in pre-Google and Internet Days!


A Flashback 
By Jitender Bhargava

The film 'Airlift' has brought the evacuation of over 1.17 lakh Kuwait-resident Indians once again on the centre stage after 25 years. How did the feat get listed as a record in the Guinness book makes for an interesting reading!
I, as the head of Public Relations Department, was issuing press releases on a daily basis to inform the media about the number of flights operated in the past 24 hours; number of stranded passengers safely brought from Amman in Jordan to various Indian cities, next day's plan of flight operations, etc.
It struck me after about 20 odd days, by which time only about a third of the total had been evacuated, whether we had in the process created a record.

Since it wasn't the era of Google which enables one to source information easily, I walked from my office in Air India building to the book store in Eros cinema complex near Churchgate in Mumbai; picked up a copy of the Guinness Book of World Records to access the address of the editor/publisher of Guinness book.
Armed with the address, I posted (email did not exist then) a letter to Guinness Editor enquiring if any record of evacuation by a civil airliner existed? A fortnight later Guinness replied through a letter that it did not have a record in their book.
In the meantime, evacuation continued at a brisk pace with Air India deploying as many aircraft as possible and Indian Airlines and Indian Air Force extending a helping hand with their aircraft to bolster capacity to meet the growing demand. After the evacuation operation was completed, I sent a comprehensive letter to Guinness providing details of total number of passengers carried, flights operated, duration of the entire exercise, etc. Guinness accepted the record and duly intimated us through a letter.
It was only after a few months that the new edition of the Guinness Book of World Records was published with Air India's achievement duly listed.

I once again walked to the same book store from where I had sourced the Guinness address to buy a copy of the book for our company's archives.